Shipping policy
Ahora vamos con Shipping Policy. Como ya configuramos Free Standard Shipping y un estimado de 8–18 business days, pegá esto completo:
Shipping Policy
At ALERA, we aim to make your shopping experience simple and reliable. Please review the information below regarding order processing, shipping, and delivery.
Shipping Cost
We currently offer FREE Standard Shipping on eligible orders within the United States. There is no minimum purchase required.
Processing and Delivery Times
Orders require processing before shipment. Once your order has been processed and shipped, delivery times may vary depending on the destination and carrier.
Please allow approximately 8–18 business days for your order to be delivered.
Business days do not include weekends or holidays. Delivery estimates are not guaranteed and may be affected by carrier delays, weather conditions, holidays, high-volume periods, or other circumstances outside of our control.
Order Tracking
When tracking information becomes available, you will receive a shipping confirmation or tracking update using the contact information provided during checkout. Please allow some time for tracking information to update after your order has shipped.
Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information at checkout. If you notice an error in your shipping address, please contact us at arboledagonzalezd@icloud.com as soon as possible.
Once an order has entered processing or has shipped, we may not be able to modify or redirect the shipment.
Lost, Delayed, or Damaged Packages
If your package appears to be significantly delayed, lost, or arrives damaged, please contact us at arboledagonzalezd@icloud.com with your order number and relevant details. We will review the situation and assist you with the appropriate next steps.
Multiple Packages
In some cases, items from the same order may be shipped separately and arrive at different times. If this happens, additional tracking information may be provided.
Questions
If you have any questions regarding your order or shipping, please contact us at arboledagonzalezd@icloud.com.